This 14 page PDF is emailed to the email address supplied at checkout within 12 business days of ordering. The email will be from firstname.lastname@example.org and is just under 4MB in size.
If you have not received your email within 12 days please check you junk folder before contacting me.
As this is a digital item, once emailed to you refunds and returns are not possible.
If you have any queries please contact me.